Reseller Guide
Orders & Purchases

Orders & Purchases

Learn how to purchase voucher batches and track your orders.


Purchasing Vouchers

Step 1: Navigate to Purchase

Go to /reseller/orders/purchase

Step 2: Select Voucher Type

  • Registration Vouchers - For new worker signups
  • Upgrade Vouchers - For package upgrades

Step 3: Choose Quantity

Select how many vouchers you want to purchase. Bulk pricing applies:

  • 10-50 vouchers: Standard wholesale price
  • 51-200 vouchers: Volume discount
  • 201+ vouchers: Enterprise pricing

Step 4: Confirm Purchase

Review the total cost and confirm. Funds are deducted from your reseller wallet immediately.


Order History

URL: /reseller/orders

View all your past purchases:

  • Order ID - Unique identifier
  • Voucher Type - Registration or upgrade
  • Quantity - Number of vouchers purchased
  • Total Cost - Amount paid
  • Status - Completed, processing, failed
  • Date - Purchase timestamp

Order Statuses

StatusDescription
CompletedVouchers added to inventory
ProcessingAwaiting fulfillment
FailedPayment issue, contact support

Troubleshooting

Issue: "Insufficient wallet balance" Solution: Deposit funds at /reseller/wallet

Issue: "Order failed to process" Solution: Contact support with the order details