Orders & Purchases
Learn how to purchase voucher batches and track your orders.
Purchasing Vouchers
Step 1: Navigate to Purchase
Go to /reseller/orders/purchase
Step 2: Select Voucher Type
- Registration Vouchers - For new worker signups
- Upgrade Vouchers - For package upgrades
Step 3: Choose Quantity
Select how many vouchers you want to purchase. Bulk pricing applies:
- 10-50 vouchers: Standard wholesale price
- 51-200 vouchers: Volume discount
- 201+ vouchers: Enterprise pricing
Step 4: Confirm Purchase
Review the total cost and confirm. Funds are deducted from your reseller wallet immediately.
Order History
URL: /reseller/orders
View all your past purchases:
- Order ID - Unique identifier
- Voucher Type - Registration or upgrade
- Quantity - Number of vouchers purchased
- Total Cost - Amount paid
- Status - Completed, processing, failed
- Date - Purchase timestamp
Order Statuses
| Status | Description |
|---|---|
| Completed | Vouchers added to inventory |
| Processing | Awaiting fulfillment |
| Failed | Payment issue, contact support |
Troubleshooting
Issue: "Insufficient wallet balance" Solution: Deposit funds at
/reseller/wallet
Issue: "Order failed to process" Solution: Contact support with the order details