Help & Support
Find quick answers to common questions and issues.
Account & Registration
How do I create an account?
Go to /register and fill in your details. You'll need a valid voucher code (available from resellers or advertisers).
I forgot my password
Click "Forgot Password" on the login page. Enter your email and follow the reset instructions sent to your inbox.
Can I change my email?
Contact support at support@taskbloom.co.uk to request an email change.
Why was my registration rejected?
- "Email already registered" — You already have an account
- "Invalid voucher code" — Check the code and try again
- "All fields required" — Make sure every field is filled in
Tasks & Earnings
Why can't I get a task?
| Possible Reason | What to Do |
|---|---|
| Daily limit reached | Wait until midnight |
| Monthly limit reached | Wait until the 1st, or upgrade your package |
| Earning cap reached | Wait until the 1st, or upgrade your package |
| Task already in progress | Complete or cancel your current task |
| No package active | Purchase or renew at /packages |
| No tasks available | Check back in a few minutes |
How long does a task take to review?
Typically 24-72 hours. Some tasks may take longer depending on advertiser availability.
Why was my task rejected?
Common rejection reasons:
- Incomplete action — The required action wasn't fully completed
- Invalid proof — Screenshot was unclear or didn't show the required result
- Wrong account — You used the wrong account or profile
You can try a different task after 24 hours.
How do I cancel a task?
Go to the task page and click "Cancel Task". You can only cancel tasks that are in "locked" or "in progress" status.
My task expired — what happened?
Tasks have a 48-hour deadline. If you don't submit within 48 hours, the task expires and you won't be paid.
Wallet & Payouts
What's the minimum payout?
The minimum withdrawal amount is $10.00.
What payment methods are available?
You can withdraw via PayPal, Stripe, Wise, or Crypto.
How long do payouts take?
Payouts are processed after a 72-hour hold period. If it's been longer than 7 days, contact support.
Why can't I request a payout?
- Balance below $10.00 minimum
- Already have a pending payout request
- Account-related restrictions
What are the payout fees?
A 2.9% + $0.30 fee applies to each payout transaction.
Advertiser Questions
Why won't my campaign launch?
- Insufficient wallet balance — Fund your wallet at
/advertiser/billing - Invalid settings — Check all campaign fields are complete
- Already active — You can only pause or edit active campaigns
Why aren't tasks being completed?
- Budget exhausted — Check remaining budget
- Targeting too narrow — Broaden country/language targeting
- Campaign paused — Check campaign status
How do I get a refund?
Unused campaign budget stays in your wallet and can be withdrawn anytime.
Referral Program
How do I find my referral code?
Go to /referrals. Your referral link is displayed on the page.
When do I earn commissions?
Commissions are credited when your referral's task is approved by the advertiser.
How many levels of commission are there?
TaskBloom offers a 3-level referral system:
- Level 1 (direct referrals): 5%
- Level 2 (their referrals): 3%
- Level 3 (their referrals): 1%
Reseller Questions
How do I purchase vouchers?
Go to /reseller/orders/purchase, select voucher type and quantity, then confirm.
What's my profit margin?
Your profit depends on the wholesale price you pay vs. the price you sell to workers.
How do I deposit funds?
Go to /reseller/wallet and click "Deposit Funds".
Still Need Help?
Contact our support team:
- Email: support@taskbloom.co.uk
Please include:
- Your registered email address
- A description of the issue
- Any error messages you're seeing
- Screenshots (if relevant)